Since 2015, he has been specializing in the direction of human experience and strategic design.
Since 2004 he has been working in the field of design/engineering.
He manages the user and customer experience, as well as the experience of employees of the organization / Design-Management, Service Design, Customer Experience, Employee Experience;
The development and transformation of organizations through customer-focused strategy;
Creates labs/design departments for new custom solutions / Service Design Lab, Design Process, Customer-driven Innovation, Creative Leadership.
He also works to improve the quality of life in "difficult" territories and places of "new growth "/ Community-based urban development, Design for Social Impact.